A new client asks SYM,
“How will you assure I receive the same great service after you retire?”
“The time to repair the roof is when the sun is shining,” John F. Kennedy
Advisors plan for your future, but are you concerned your advisor might not have planned for his or her own uncertain tomorrow? In spite of even great foresight and skill, far too many advisors in the U.S. have not taken the time to plan for their own contingencies.
This matters because your family crisis could occur right when your advisor retires, passes away, or discovers a serious medical condition – just when your family needs him or her the most. Even among firms who do have a formal plan, few have actually experienced the successful transition of first-generation owners to the successors.
SYM is different. After 50 years in business, SYM has stood the test of time with a functioning and client-centered contingency plan, honed by three generations of successful transitions. In 2006, SYM underwent its own transition to 100% employee ownership. With a framework where younger owners would buy out retiring owners, it became important for every owner to ensure the company is truly adding value to SYM’s clients’ families. How important? Their own retirement depends on it!
SYM principals are committed to a company which exists for the long-term good of SYM’s clients and employees. Outside owners might be important to a capital-intensive company, but SYM believes that a personal service company’s talent is best-aligned with its clients when ownership exists within the active executives and key value drivers. That way, owners feel an urgency, as servant-leaders, to improve and grow the company in a fashion that first serves existing and future clients, then serves teammates, and lastly serves the owners.